Employee Experience & Adoption Programs

Turn Microsoft 365 into a cohesive, intuitive, employee‑centric experience — designed for hybrid teams and organizations modernizing at scale.

Let’s Talk

Who This Is For

This engagement is for organizations that:

• Have Microsoft 365 deployed but adoption is uneven or low.
• Are rolling out Viva, intranet modernization, or hybrid work initiatives.
• Want a more intentional, employee‑centric digital workplace.
• Need structure around communication, change, and training.

Focus Areas

• Viva Connections and Viva Engage
• Intranet modernization and information architecture
• Change management and adoption planning
• Communication frameworks and messaging
• Hybrid experience design and employee journeys

Change Management as a Core Component

A successful employee experience program depends on intentional, well‑structured change management. Modern Shift integrates change management into every stage of the engagement — ensuring employees understand what’s changing, why it matters, and how it benefits their day‑to‑day work.

• Clear messaging and communication planning
• Stakeholder alignment and readiness assessment
• Training and enablement recommendations
• Launch planning for Viva, intranet, and Teams experiences
• Ongoing reinforcement strategies to sustain adoption

How the Engagement Works

1. Discovery — understanding your current digital workplace, culture, and communication patterns.
2. Experience mapping — identifying key employee journeys and friction points.
3. Design — defining the structure, channels, and experiences across Microsoft 365.
4. Adoption planning — change, communication, and training strategies.
5. Support — guidance through rollout and early adoption.

Deliverables

• Employee experience and adoption plan
• Intranet and Viva structure recommendations
• Communication and change framework
• Key messages and example communication assets
• Recommendations for ongoing measurement and improvement

Expected Outcomes

You move from a collection of tools to a cohesive, employee‑centric digital workplace — with clear structure, intentional communication, and a plan for ongoing adoption.

Want Microsoft 365 to Feel Better for Employees?

If you’re investing in Microsoft 365 and want employees to actually enjoy using it, let’s talk about an experience and adoption program.

Let’s Talk